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THE WASH STOP, LLC

FLEET PROGRAM TERMS AND CONDITIONS


Effective Date: 07/13/2026
 

These Fleet Program Terms and Conditions, together with the Customer’s enrollment information, the Fleet Program Rate Chart, and any written account schedule issued by The Wash Stop, LLC, form the agreement between The Wash Stop, LLC and the Customer identified during enrollment.

By submitting an enrollment application, accepting these Terms electronically, activating a Fleet Card, or using the Fleet Program, the Customer agrees to these Terms.

1. PARTIES

1.1 The Wash Stop

“The Wash Stop” means The Wash Stop, LLC, a Florida limited liability company.

Facility Address:
1496 Seminole Boulevard
Largo, Florida

Email: hello@washstop.com
Telephone: 813-252-0729

 

1.2 Customer

“Customer” means the business, organization, governmental entity, nonprofit organization, or other commercial account approved to participate in the Fleet Program.

The person accepting these Terms on behalf of the Customer represents that:

  1. The information submitted during enrollment is accurate.

  2. The person has authority to bind the Customer.

  3. The Customer is entering the Fleet Program for business or organizational purposes.

  4. The Customer accepts financial responsibility for all Fleet Cards and transactions associated with its Fleet Account.

2. DEFINITIONS

For purposes of this Agreement:

Account Administrator means the person designated by the Customer to manage the Fleet Account.

Authorized User means an employee, contractor, agent, driver, or other person whom the Customer permits to possess or use a Fleet Card.

Facility means The Wash Stop self-service car wash located at 1496 Seminole Boulevard, Largo, Florida.

Fleet Account means the commercial account established for the Customer under the Fleet Program.

Fleet Card means a physical or electronic access or payment credential issued for use through the Fleet Account.

Fleet Program means The Wash Stop commercial account program that permits approved Customers to use Fleet Cards and receive consolidated transaction reporting and billing.

Rate Chart means The Wash Stop Fleet Program rate and fee schedule in effect when a service or fee is incurred.

Registered Vehicle means a vehicle identified by the Customer as associated with its Fleet Account.

Services means wash bay, vacuum, vending, shampoo, air, drying, and other services enabled for Fleet Program use.

Terms means these Fleet Program Terms and Conditions.

3. BUSINESS PROGRAM

The Fleet Program is intended for business and organizational use.

It is not a personal consumer membership, subscription plan, unlimited-wash plan, credit card, gift card, or stored-value program.

The Customer may permit personal use by an employee or other Authorized User. Such use requires the Customer’s permission, and the Customer remains responsible for all resulting charges.

4. AGREEMENT DOCUMENTS

The agreement between the parties consists of:

  1. These Terms.

  2. The Customer’s enrollment information.

  3. The current Rate Chart.

  4. Any written account schedule or amendment signed or electronically accepted by both parties.

  5. Posted Facility rules and operating instructions.

If the documents conflict, the following order controls:

  1. A signed customer-specific amendment.

  2. The Customer’s written account schedule.

  3. These Terms.

  4. The Rate Chart.

  5. Posted Facility rules.

The Customer will pay standard pricing. No discount, rebate, volume incentive, or special rate applies unless The Wash Stop agrees to it in a separate written amendment.

5. ELECTRONIC ACCEPTANCE

The Customer agrees to conduct Fleet Program transactions electronically.

The Customer’s electronic acceptance, typed name, checked acceptance box, account activation, card activation, or use of a Fleet Card will have the same effect as a handwritten signature.

The Customer consents to receive electronically:

  • Agreements

  • Terms

  • Rate Charts

  • Invoices

  • Statements

  • Transaction reports

  • Payment notices

  • Account notices

  • Service notices

  • Legal notices

  • Amendments

The Customer must maintain a valid email address and the ability to retain or print electronic records.

6. ENROLLMENT AND ACCOUNT APPROVAL

Participation requires approval by The Wash Stop.

The Wash Stop may require the Customer to provide:

  • Legal business name

  • Trade name

  • Business address

  • Billing address

  • Primary contact

  • Account Administrator

  • Billing contact

  • Telephone number

  • Email address

  • Vehicle list

  • Requested number of Fleet Cards

  • Payment information

  • Other information reasonably needed to administer the account

The Wash Stop may:

  • Approve or decline an application

  • Request additional information

  • Establish account or card limits

  • Limit the number of Fleet Cards

  • Restrict access to particular services

  • Suspend approval while information is reviewed

  • Require payment of an outstanding balance before activation

Opening an account does not obligate The Wash Stop to extend credit beyond the Net 15 payment terms stated in this Agreement.

7. ACCOUNT ADMINISTRATOR

The Customer must designate at least one Account Administrator.

The Account Administrator may:

  • Request cards

  • Deactivate cards

  • Reassign cards

  • Add or remove Registered Vehicles

  • Review transaction records

  • Submit billing disputes

  • Update contacts

  • Request account suspension

  • Request account closure

The Customer must contact The Wash Stop to make account changes.

Requests may be submitted to:

Email: hello@washstop.com
Telephone: 813-252-0729

The Wash Stop may rely on instructions from the Account Administrator or another person reasonably believed to have authority to act for the Customer.

The Customer must promptly notify The Wash Stop when an Account Administrator or authorized contact no longer has authority.

8. VEHICLE RECORDS

The Customer must provide and maintain a current list of Registered Vehicles.

The Customer must promptly report:

  • Vehicle additions

  • Vehicle removals

  • Vehicle sales

  • Vehicle transfers

  • Registration changes

  • Assignment changes

  • Vehicles no longer operated by the Customer

The Customer is not required to provide a list of individual drivers.

Failure to maintain an accurate vehicle list may result in transaction review, card restriction, suspension, or account closure.

9. FLEET CARD ASSIGNMENT

The Customer may choose how to assign its Fleet Cards, including assignment by:

  • Vehicle

  • Employee

  • Department

  • Location

  • Operating unit

  • Another internal method

The Wash Stop does not control the Customer’s internal assignment method.

The Customer remains responsible for:

  • Every Fleet Card issued to its Fleet Account

  • Every person given access to a Fleet Card

  • Every transaction associated with a Fleet Card

  • Internal card assignment records

  • Lost or stolen cards

  • Unauthorized sharing

  • Failure to remove access from former employees or contractors

10. OWNERSHIP AND CONTROL OF FLEET CARDS

Fleet Cards remain the property of The Wash Stop or its card-system provider.

Fleet Cards:

  • Have no cash value

  • Cannot be redeemed for cash

  • May not be resold

  • May not be copied

  • May not be duplicated

  • May not be altered

  • May not be transferred to an unrelated business

  • May not be used to bypass payment controls

The Customer must return, destroy, or stop using Fleet Cards when requested.

Replacement-card fees will apply according to the current Rate Chart.

11. LOST, STOLEN, OR MISUSED CARDS

The Customer must promptly notify The Wash Stop when a Fleet Card is:

  • Lost

  • Stolen

  • Copied

  • Compromised

  • Retained by a former employee

  • Assigned to a vehicle no longer operated by the Customer

  • Used without permission

  • Suspected of misuse

Notice must be submitted to hello@washstop.com or by telephone at 813-252-0729.

The Customer remains responsible for transactions made before The Wash Stop receives and processes the report.

The Wash Stop will use reasonable efforts to deactivate the card after receiving sufficient information to identify it.

The Wash Stop may immediately restrict or deactivate a card when it reasonably suspects fraud, misuse, card sharing, account compromise, or a violation of these Terms.

12. PERMITTED USE

Fleet Cards may be used for:

  • Registered Vehicles

  • Customer-authorized vehicles

  • Authorized Users

  • Business-related washing

  • Customer-approved personal use

  • Wash bays

  • Vacuums

  • Vending

  • Shampoo equipment

  • Air equipment

  • Drying equipment

  • Other enabled Services

The Customer remains financially responsible for all permitted personal use.

The Customer may not resell Fleet Program access or Services without written approval from The Wash Stop.

13. NORMAL USE AND TRANSACTION REVIEW

One wash per Registered Vehicle per calendar day is considered normal Fleet Program use.

A second or additional wash on the same calendar day is not automatically prohibited. The Wash Stop may review the activity to confirm:

  • Card assignment

  • Vehicle assignment

  • Customer authorization

  • Legitimate operating need

  • Compliance with these Terms

The Wash Stop may request supporting information when transaction activity indicates:

  • Card sharing

  • Use by an unregistered vehicle

  • Fraud

  • Repeated use outside normal patterns

  • Excessive washing

  • Account misuse

  • Equipment misuse

  • A system error

The Wash Stop may restrict a card or suspend the Fleet Account while unusual activity is reviewed.

14. PROHIBITED USE

The Customer and its Authorized Users may not:

  • Commit fraud

  • Use a Fleet Card after authorization has ended

  • Share a Fleet Card with an unrelated person or business

  • Resell Services

  • Copy or alter a Fleet Card

  • Bypass payment systems

  • Tamper with equipment

  • Disable safety features

  • Enter restricted areas

  • Damage Facility property

  • Use equipment for a purpose other than intended

  • Interfere with other customers

  • Leave a vehicle unattended while it creates a hazard

  • Engage in unlawful, threatening, or unsafe conduct

The following materials may not be washed, discharged, dumped, or disposed of at the Facility:

  • Hazardous materials

  • Flammable materials

  • Explosive materials

  • Biological waste

  • Medical waste

  • Concrete

  • Cement

  • Paint

  • Solvents

  • Fuel

  • Oil

  • Grease

  • Pesticides

  • Herbicides

  • Fertilizer

  • Construction debris

  • Landscaping debris

  • Chemicals not ordinarily associated with vehicle washing

  • Any material prohibited by law or posted Facility rules

The Wash Stop may stop a wash, deactivate a card, or suspend an account when a vehicle, material, or activity presents a safety, environmental, equipment, or cleanup concern.

15. SERVICES AND AVAILABILITY

Fleet Cards may be enabled for wash, vacuum, vending, shampoo, air, drying, and other available Services.

The Wash Stop does not guarantee:

  • Immediate bay availability

  • Reserved bay access

  • Continuous operation

  • Availability of every piece of equipment

  • Availability of every product

  • Availability of every vending item

  • Compatibility with every vehicle

  • Access during maintenance or emergency conditions

The Wash Stop may close or limit the Facility because of:

  • Maintenance

  • Cleaning

  • Repairs

  • Equipment failure

  • Utility interruption

  • Payment-system failure

  • Internet failure

  • Weather

  • Flooding

  • Safety concerns

  • Vandalism

  • Government action

  • Emergency conditions

  • Events outside its reasonable control

Reserved access requires a separate written agreement.

16. STANDARD PRICING

The Customer will pay the standard price in effect when each Service is used.

The current Rate Chart is incorporated into this Agreement.

No discount, rebate, volume adjustment, or special pricing applies unless approved in a separate written agreement.

Charges may include:

  • Wash charges

  • Time-based charges

  • Minimum charges

  • Maximum session charges

  • Vacuum charges

  • Vending charges

  • Shampoo charges

  • Air charges

  • Replacement-card fees

  • Returned-payment fees

  • Taxes

  • Other fees listed in the Rate Chart

The Wash Stop may correct obvious pricing, billing, or system errors.

17. TRANSACTION RECORDS

Fleet Program transaction records may include:

  • Fleet Card identifier

  • Customer account

  • Registered Vehicle

  • Date

  • Time

  • Bay

  • Device

  • Service type

  • Duration

  • Amount

  • Transaction status

The electronic card-system record will serve as the primary record of a transaction unless the Customer presents reliable evidence of an error.

The Wash Stop may use equipment logs, payment records, account records, and Facility video to review a transaction or dispute.

The Wash Stop may correct:

  • Duplicate charges

  • Failed transactions

  • Incomplete transactions

  • Equipment-related billing errors

  • Clear system errors

Corrections may be provided as an account credit, invoice adjustment, refund, or service credit.

18. INVOICES

The Wash Stop will issue Fleet Program invoices on a periodic basis, normally monthly.

Invoices may include:

  • Summary charges

  • Individual transactions

  • Fleet Card identifiers

  • Vehicle identifiers

  • Dates and times

  • Services used

  • Credits

  • Taxes

  • Fees

  • Prior unpaid balances

Invoices will be delivered electronically to the Customer’s billing contact.

The Customer must keep its billing email current.

Failure to receive or review an invoice does not remove the Customer’s obligation to pay valid charges.

19. PAYMENT TERMS

All invoices are due within 15 calendar days after the invoice date.

This payment term is referred to as Net 15.

The Customer must log in to the payment system or use another payment method accepted by The Wash Stop to submit payment.

The Fleet Program does not include automatic recurring payment unless the Customer separately authorizes automatic payment in writing or electronically.

Payment is not complete until funds have cleared.

The Customer is responsible for:

  • Maintaining access to its account

  • Maintaining current login credentials

  • Protecting login credentials

  • Paying by the due date

  • Updating payment information

  • Confirming payment completion

  • Addressing rejected, reversed, or failed payments

20. LATE CHARGES

A balance not paid within 15 calendar days after the invoice date will accrue interest beginning on the sixteenth calendar day.

Interest will accrue at the lower of:

  1. 1.5% per month, equivalent to 18% per year; or

  2. The highest rate permitted by applicable law.

Interest will be calculated on the unpaid balance.

The Customer will also pay:

  • Returned-payment fees stated in the Rate Chart

  • Reasonable collection costs

  • Court costs

  • Reasonable attorney fees where permitted by this Agreement and applicable law

The Wash Stop may suspend the Customer’s Fleet Cards or Fleet Account when an amount becomes past due.

Reinstatement may require:

  • Payment of the full past-due balance

  • Payment of accrued interest

  • Payment of returned-payment fees

  • Confirmation that funds have cleared

  • Updated payment information

Suspension does not cancel the Customer’s payment obligation.

21. BILLING DISPUTES

The Customer must review invoices promptly.

A billing dispute must be submitted in writing within 15 calendar days after the invoice date.

The dispute must include, when available:

  • Customer name

  • Invoice number

  • Transaction date

  • Transaction time

  • Fleet Card identifier

  • Vehicle

  • Amount disputed

  • Reason for the dispute

  • Supporting records

Disputes must be submitted to:

hello@washstop.com

The Customer must pay the full invoice by the due date, including the disputed amount.

If The Wash Stop approves an adjustment, it will issue:

  • An account credit

  • An invoice correction

  • A refund

  • Another agreed adjustment

A chargeback does not replace this contractual dispute process.

The Wash Stop may suspend the account for a chargeback involving a transaction that was not first submitted through the dispute process, except where applicable law gives the Customer a nonwaivable right to proceed otherwise.

22. CUSTOMER AND DRIVER RESPONSIBILITIES

The Customer must require its Authorized Users to:

  • Follow posted instructions

  • Follow equipment instructions

  • Follow reasonable staff directions

  • Operate equipment properly

  • Maintain control of the vehicle

  • Maintain control of hoses and tools

  • Keep passengers and bystanders clear

  • Avoid unsafe conduct

  • Stop using malfunctioning equipment

  • Report spills

  • Report damage

  • Report injuries

  • Report unsafe conditions

  • Remove trash and debris appropriately

The Customer is responsible for training its Authorized Users on:

  • Fleet Card control

  • Proper bay entry

  • Vehicle positioning

  • Equipment operation

  • Hose control

  • Chemical use

  • Vehicle preparation

  • Prohibited materials

  • Incident reporting

23. VEHICLE SUITABILITY

The Customer is responsible for deciding whether a vehicle can safely use the Facility and Services.

The Wash Stop does not inspect or approve each vehicle before use.

The Customer and its Authorized Users must inspect the vehicle and secure:

  • Doors

  • Windows

  • Mirrors

  • Antennas

  • Racks

  • Ladders

  • Tools

  • Cargo

  • Covers

  • Toolboxes

  • Attachments

  • Aftermarket equipment

  • Loose components

The Customer accepts responsibility for vehicle conditions including:

  • Existing damage

  • Loose paint

  • Peeling paint

  • Loose trim

  • Loose mirrors

  • Loose antennas

  • Damaged seals

  • Wraps

  • Decals

  • Roof racks

  • Ladder racks

  • Toolboxes

  • Bed covers

  • Exposed wiring

  • Loose cargo

  • Mechanical defects

  • Fluid leaks

Vehicles carrying or leaking prohibited materials may be denied access.

24. SELF-SERVICE FACILITY

The Customer acknowledges that the Facility is self-service.

The Authorized User:

  • Positions the vehicle

  • Selects the Services

  • Operates the equipment

  • Controls the hose

  • Applies the chemicals

  • Determines the wash sequence

  • Determines the wash duration

  • Decides which surfaces to wash

The Wash Stop does not take custody, possession, or control of the Customer’s vehicle.

The Wash Stop does not promise a particular cleaning result.

25. INCIDENT AND DAMAGE REPORTING

An Authorized User must promptly report any:

  • Injury

  • Vehicle damage

  • Equipment damage

  • Spill

  • Equipment malfunction

  • Unsafe condition

  • Property damage

The Authorized User should:

  1. Stop using the affected equipment.

  2. Move to a safe location when appropriate.

  3. Contact The Wash Stop.

  4. Record the date and time.

  5. Identify the bay or device.

  6. Identify the Fleet Card.

  7. Identify the vehicle.

  8. Take photographs.

  9. Preserve relevant evidence.

  10. Provide a description of what occurred.

A written claim must be submitted to hello@washstop.com within 48 hours after the event.

The Customer must allow The Wash Stop a reasonable opportunity to inspect the vehicle and alleged damage before repair, unless immediate repair is reasonably required for safety or continued operation.

Acceptance of a report does not constitute an admission of fault or liability.

Failure to provide prompt notice or preserve available evidence may affect The Wash Stop’s ability to investigate and evaluate the claim.

26. ASSUMPTION OF ORDINARY RISK

The Customer acknowledges the ordinary risks associated with a self-service car wash, including:

  • Wet surfaces

  • Slippery surfaces

  • Pressurized water

  • Pressurized hoses

  • Moving hoses

  • Cleaning chemicals

  • Vehicle movement

  • Other customers

  • Wind

  • Rain

  • Lightning

  • Heat

  • Existing vehicle defects

  • Loose vehicle parts

  • Equipment misuse

The Customer must require its Authorized Users to exercise reasonable care.

27. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

THE WASH STOP DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES NOT EXPRESSLY STATED IN THIS AGREEMENT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

THE WASH STOP DOES NOT WARRANT THAT:

  • SERVICES WILL BE UNINTERRUPTED

  • EVERY DEVICE WILL ALWAYS OPERATE

  • SERVICES WILL BE SUITABLE FOR EVERY VEHICLE

  • EVERY CONTAMINANT WILL BE REMOVED

  • USE WILL PREVENT SPOTTING

  • USE WILL PREVENT SCRATCHING

  • DAMAGED PAINT WILL NOT FAIL

  • LOOSE TRIM OR ACCESSORIES WILL NOT BE DAMAGED

  • WRAPS OR DECALS WILL NOT BE AFFECTED

  • THE CUSTOMER WILL ACHIEVE A PARTICULAR BUSINESS OR APPEARANCE RESULT

THIS SECTION DOES NOT EXCLUDE A WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

28. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WASH STOP WILL NOT BE LIABLE FOR:

  • LOST PROFITS

  • LOST REVENUE

  • LOST BUSINESS

  • LOST CONTRACTS

  • LOSS OF USE

  • DOWNTIME

  • RENTAL VEHICLE COSTS

  • MISSED APPOINTMENTS

  • INDIRECT DAMAGES

  • INCIDENTAL DAMAGES

  • SPECIAL DAMAGES

  • EXEMPLARY DAMAGES

  • PUNITIVE DAMAGES

  • CONSEQUENTIAL DAMAGES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WASH STOP’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE FLEET PROGRAM, THE SERVICES, A FLEET CARD, OR THIS AGREEMENT WILL NOT EXCEED THE AMOUNT THE CUSTOMER PAID THROUGH THE FLEET PROGRAM DURING THE THREE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF CLAIM, INCLUDING CONTRACT, NEGLIGENCE, TORT, STATUTE, OR OTHER LEGAL THEORY.

THESE LIMITATIONS DO NOT APPLY TO THE EXTENT A LIMITATION IS PROHIBITED BY LAW.

29. CUSTOMER INDEMNIFICATION

To the fullest extent permitted by law, the Customer will defend, indemnify, and hold harmless The Wash Stop, its owners, managers, employees, agents, contractors, affiliates, successors, and assigns from third-party claims, losses, damages, fines, penalties, liabilities, and reasonable attorney fees arising from or related to:

  • The Customer’s breach of this Agreement

  • Conduct of an Authorized User

  • Unauthorized card use caused or permitted by the Customer

  • Failure to report a lost or stolen card

  • Unsafe vehicle conditions

  • Loose cargo or equipment

  • Prohibited materials

  • Spills

  • Environmental contamination

  • Damage to Facility property

  • Damage to equipment

  • Injury caused by the Customer or an Authorized User

  • Violation of law

  • Misuse of a Fleet Card

  • Misuse of the Facility or Services

  • The Customer’s employees, contractors, vehicles, cargo, or equipment

The Customer will not be required to indemnify The Wash Stop for a claim to the extent the claim results from The Wash Stop’s gross negligence or intentional misconduct.

30. VIDEO AND OPERATIONAL MONITORING

The Facility may use video surveillance and operational monitoring for:

  • Safety

  • Security

  • Fraud prevention

  • Theft prevention

  • Property protection

  • Incident review

  • Billing review

  • Equipment troubleshooting

  • Law-enforcement cooperation

The Customer acknowledges that publicly accessible areas of the Facility may be recorded.

The Wash Stop may use transaction logs, card records, equipment records, access records, and video when reviewing account activity, billing disputes, damage claims, or suspected misuse.

31. PRIVACY AND INFORMATION SECURITY

The Wash Stop may collect and process:

  • Business contact information

  • Account Administrator information

  • Billing information

  • Vehicle information

  • Fleet Card identifiers

  • Transaction records

  • Payment records

  • Communications

  • Incident reports

  • Video records

The Wash Stop may share information with providers supporting:

  • Payment processing

  • Fleet Card administration

  • Software

  • Hosting

  • Accounting

  • Legal services

  • Insurance

  • Collections

  • Security

  • Government or law-enforcement requests

The Wash Stop will handle personal information in accordance with its Privacy Policy and applicable law.

The Customer must protect account credentials and notify The Wash Stop promptly of suspected unauthorized account access.

32. RECORD RETENTION

The Wash Stop may retain the following records for seven years after the applicable transaction, account closure, dispute resolution, or claim closure:

  • Agreements

  • Enrollment records

  • Account records

  • Invoices

  • Payment records

  • Fleet Card transaction records

  • Vehicle assignment records

  • Billing disputes

  • Incident reports

  • Damage claims

Routine Facility video that is not associated with an incident, investigation, dispute, legal hold, or claim may be retained for a shorter period based on system capacity and operational needs.

Records subject to a dispute, claim, investigation, subpoena, legal hold, or regulatory requirement may be retained until the matter is resolved and any applicable retention period has expired.

33. ACCOUNT SUSPENSION

The Wash Stop may restrict or suspend a Fleet Card or Fleet Account for:

  • Nonpayment

  • Failed payment

  • Fraud

  • Suspected fraud

  • Card sharing

  • Account compromise

  • Safety violations

  • Prohibited materials

  • Equipment damage

  • Illegal conduct

  • Repeated rule violations

  • Failure to maintain vehicle information

  • Unusual use requiring review

  • Breach of these Terms

The Wash Stop may act without advance notice when immediate action is reasonably needed to address safety, fraud, payment, environmental, security, or property concerns.

The Customer remains responsible for all charges incurred before suspension.

34. ACCOUNT INACTIVITY

There is no minimum monthly spend.

The Wash Stop may review an inactive account and determine whether to:

  • Keep it open

  • Contact the Customer

  • Deactivate unused Fleet Cards

  • Close the account

Account closure will occur only after review and will not remove any unpaid obligation.

35. TERMINATION

Either party may terminate the Fleet Account.

The Customer may request termination by contacting:

hello@washstop.com
813-252-0729

The Wash Stop may terminate the Agreement or Fleet Account for any lawful reason, including:

  • Nonpayment

  • Fraud

  • Misuse

  • Safety concerns

  • Prohibited materials

  • Equipment damage

  • Illegal conduct

  • Repeated violations

  • Material misrepresentation

  • Account inactivity following review

Upon termination:

  • Fleet Cards must no longer be used

  • Fleet Cards must be destroyed or returned if requested

  • All unpaid charges become immediately due

  • The Customer remains responsible for transactions incurred before deactivation

  • Provisions intended to survive termination will remain in effect

36. CHANGES TO THE PROGRAM OR TERMS

The Wash Stop may change:

  • Services

  • Pricing

  • Fees

  • Billing procedures

  • Card rules

  • Account controls

  • Operating requirements

  • These Terms

The Wash Stop will provide at least 30 days’ notice before a routine material pricing change.

The Wash Stop may make immediate changes for:

  • Safety

  • Fraud prevention

  • Security

  • Legal compliance

  • Equipment protection

  • Emergency conditions

Continued use after the effective date of a change constitutes acceptance.

The Customer may stop using the Fleet Program and close the account instead of accepting a material change.

37. FORCE MAJEURE

The Wash Stop will not be liable for delay, closure, failure, or interruption caused by circumstances outside its reasonable control, including:

  • Severe weather

  • Hurricanes

  • Flooding

  • Lightning

  • Fire

  • Utility failure

  • Internet failure

  • Payment-network failure

  • Equipment failure

  • Supply interruption

  • Labor disruption

  • Vandalism

  • Civil unrest

  • Government action

  • Public emergency

  • Natural disaster

38. INFORMAL DISPUTE RESOLUTION

Before requesting mediation or filing a lawsuit, a party must provide written notice describing the dispute and requested resolution.

The parties will attempt in good faith to resolve the dispute through direct discussion for at least 15 calendar days after the notice is received.

Billing disputes remain subject to the shorter invoice-dispute deadline in Section 21.

39. MEDIATION

Except for the exclusions stated below, the parties must attempt to resolve a dispute through mediation before filing a lawsuit.

Mediation will:

  • Take place in Pinellas County, Florida

  • Be conducted by a mutually selected mediator

  • Be confidential to the extent permitted by law

  • Be completed before litigation is filed

The parties will share the mediator’s fee equally unless they agree otherwise.

Each party will pay its own attorney fees and costs incurred in mediation.

The mediation requirement does not prevent a party from:

  • Seeking temporary or emergency injunctive relief

  • Filing an action to prevent expiration of a limitations period

  • Pursuing collection of an undisputed past-due amount

  • Exercising a nonwaivable statutory right

40. GOVERNING LAW AND VENUE

Florida law governs this Agreement without regard to conflict-of-law principles.

Any lawsuit arising from or related to the Fleet Program, the Services, a Fleet Card, or this Agreement must be filed in a state or federal court with jurisdiction in Pinellas County, Florida.

The parties consent to personal jurisdiction and venue in those courts.

41. MUTUAL WAIVER OF JURY TRIAL

THE CUSTOMER AND THE WASH STOP KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY LAWSUIT, CLAIM, COUNTERCLAIM, OR PROCEEDING ARISING FROM OR RELATED TO THE FLEET PROGRAM, THE SERVICES, A FLEET CARD, OR THIS AGREEMENT.

EACH PARTY ACKNOWLEDGES THAT IT HAS HAD THE OPPORTUNITY TO REVIEW THIS WAIVER AND SEEK INDEPENDENT LEGAL ADVICE BEFORE ACCEPTING THIS AGREEMENT.

42. ATTORNEY FEES AND COSTS

In an action to collect an undisputed past-due amount, the Customer will pay The Wash Stop’s reasonable collection costs, court costs, and attorney fees to the extent permitted by law.

For other litigation arising from this Agreement, the prevailing party will be entitled to recover reasonable attorney fees and taxable costs, including fees incurred on appeal, to the extent permitted by law.

43. NOTICES

Notices to The Wash Stop must be sent to:

The Wash Stop, LLC
1496 Seminole Boulevard
Largo, Florida

Email: hello@washstop.com
Telephone: 813-252-0729

Notices to the Customer may be sent to the mailing address, email address, telephone number, or Account Administrator provided during enrollment.

A party must promptly update its contact information.

Electronic notice is effective when sent, unless the sender receives notice that delivery failed.

44. ASSIGNMENT

The Customer may not assign or transfer this Agreement or its Fleet Account without written approval from The Wash Stop.

The Wash Stop may assign this Agreement as part of:

  • A sale of the business

  • A transfer of the Facility

  • A merger

  • A reorganization

  • A transfer to an affiliate

  • A financing transaction

45. INDEPENDENT PARTIES

The parties are independent contracting parties.

This Agreement does not create:

  • A partnership

  • A joint venture

  • An agency relationship

  • A franchise

  • An employment relationship

  • A fiduciary relationship

No Authorized User is an employee or agent of The Wash Stop.

46. ENTIRE AGREEMENT

This Agreement and the documents incorporated into it constitute the entire agreement between the parties concerning the Fleet Program.

They replace prior or contemporaneous discussions, representations, proposals, emails, and understandings concerning the same subject.

47. AMENDMENT

Except for updates permitted under Section 36, an amendment must be in writing and accepted by authorized representatives of both parties.

An electronic amendment or acceptance is sufficient.

An employee’s oral statement does not amend this Agreement.

48. WAIVER

Failure to enforce a provision does not waive the right to enforce it later.

A waiver must be in writing and applies only to the specific matter identified.

49. SEVERABILITY

If a provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable.

If modification is not possible, the provision will be severed.

The remaining provisions will remain in effect.

50. HEADINGS

Headings are provided for reference and do not control interpretation.

51. SURVIVAL

The following provisions survive account closure or termination:

  • Payment obligations

  • Late charges

  • Billing disputes

  • Record retention

  • Disclaimer of warranties

  • Limitation of liability

  • Indemnification

  • Dispute resolution

  • Mediation

  • Governing law

  • Jury-trial waiver

  • Attorney fees

  • Any provision that by its nature should survive

52. CUSTOMER ACKNOWLEDGMENTS

By accepting this Agreement, the Customer confirms that:

  1. It has reviewed these Terms.

  2. The signer has authority to bind the Customer.

  3. The enrollment information is accurate.

  4. The Customer received or can access the Rate Chart.

  5. Standard pricing applies.

  6. No discount or volume incentive has been promised.

  7. Payment is due Net 15.

  8. The Customer must log in and submit payment.

  9. The Customer is responsible for all Fleet Cards.

  10. The Customer is responsible for its card-assignment method.

  11. The Customer is responsible for lost and stolen cards until reported and deactivated.

  12. The Customer must maintain a current vehicle list.

  13. The Customer is not required to provide a driver list.

  14. Personal use requires the Customer’s permission.

  15. The Customer remains financially responsible for approved personal use.

  16. One wash per Registered Vehicle per calendar day is considered normal use.

  17. Additional daily use may be reviewed.

  18. The Customer must pay disputed invoice amounts while the dispute is reviewed.

  19. The Facility is self-service.

  20. The Customer will communicate applicable rules to its Authorized Users.

  21. The Customer agrees to mediation before most litigation.

  22. The Customer agrees to the mutual jury-trial waiver.

  23. The Customer agrees to electronic records and signatures.

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